Multi-Channel Fulfillment is a feature offered by Amazon to it’s marketplace sellers to leverage on Amazon’s shipping and fulfillment services for orders from seller’s other sales channels.
Fulfillment orders can be created for items you have stored inside Amazon’s warehouse.
After you create a fulfillment order from within Amazon Seller Central, Amazon will pick, pack and ship them to your customers. You can use this service to fulfill orders from your own e-commerce sites or other marketplaces that you are selling at.
You can leverage on Amazon’s low shipping rates, and offer reliable one-day, two-day and standard delivery to your customers.
For a breakdown of the fees, refer to Amazon’s site.
To create a Fulfillment order, first go login to Amazon Seller Central. Go to “Inventory” -> “Manage FBA Inventory”
Select the item you wish to create a fulfillment order for by ticking the corresponding box. Then select “Create Fulfillment Order” from the drop down to apply to the item. Click “Go” to proceed.
You will come to the Multi-Channel Fulfillment Order Page. Provide your customer’s details here. Key in your customer’s ship to address. I’m using one of my Prep Company’s address as an example here.
I’m fulfilling two items in this order to the same shipping address. Click “Continue” to proceed to the next step.
Next is the “Review & Place Order” step.
Choose your fulfillment action here. I’ve chosen “Ship this inventory.”
Choose a shipping speed. The price for standard shipping is reflected here. The total cost for fulfilling this order using standard shipping will be about $8.25 USD and customer will get it by July 22. The order creation date is 14 July. Note that the fees is only an estimate.
If you were to choose “Two-Day” Shipping, which Prime customers are accustomed to, it will cost you $11.65 USD to fulfill this order and customer will get it by July 18. Note that the fees is only an estimate.
If you were to choose “One-Day” Shipping, it will cost you $22.25 USD to fulfill this order and customer will get it by July 15. Note that the fees is only an estimate.
After you have selected all the required fields, click “Place Order” to complete the order.
Other than actually using it to fulfill my orders, I usually use this to create a “test” order to get an estimate of how much it would cost me to fulfill this order if it sells elsewhere. Then I can use this information to price my items accordingly 😉